Privacy Policy

What is this service?

Sheel AI is an SMS and voice-based service that helps users get quotes and schedule appointments with local cleaning companies. The service is operated by Sheel AI in Seattle, WA.

Information We Collect

• Phone number (provided when you text or call us)
• Name and address (provided by you for scheduling purposes)
• Messages you send to and receive from the service
• Cleaning preferences (e.g., home size, service type, scheduling preferences)

How We Use Your Information

• To communicate with you about cleaning service quotes and scheduling
• To contact cleaning businesses on your behalf
• To send you replies, confirmations, and updates related to your requests

Information Sharing

• We share your name and relevant details (e.g., home size, preferred dates) with cleaning businesses you ask us to contact, solely to obtain quotes and schedule services.
• We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.
• Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.
• We may disclose information if required by law.

SMS Terms

• Message frequency varies based on your activity. Typically 5–15 messages per booking request.
• Message and data rates may apply.
• You can opt out at any time by replying STOP.
• Reply HELP for help or call (425) 380-0507.
• Consent to receive SMS is not a condition of purchase.

Data Retention

We retain your information only as long as needed to fulfill your service requests. You may request deletion of your data at any time by contacting us.

Opt-Out

You can stop receiving messages at any time by replying STOP. You can also contact us directly at (425) 380-0507.

Contact

For questions about this privacy policy, text us or call (425) 380-0507.